Privacy Policy

1. Introduction

GoSkippy Insurance is committed to both respecting your privacy and providing a secure website dedicated to protecting your personal information. You can be assured any information you provide to us will be used strictly in accordance with the terms laid out in this statement.

 

Any personal information submitted via our website will be treated as confidential and will not be shared with any third parties. We believe in providing a professional service that operates within the legal requirements of the insurance industry. We strive to provide you with a safe and comprehensive browsing experience with minimum risk to you.

 

2. Collecting Information

We will only look to request necessary information from you and will only use and disclose this information in the course of arranging and administering your insurance, and to inform you of other services which we feel may be appropriate to you. The type of information we will collect will include, for example, your name and postal address, date of birth, telephone number, email address, credit/debit card details and bank account details. The information we hold will be, to the best of our knowledge, accurate and up to date. Under the Data Protection Act you have the right to see the personal information that we hold about you in our records. All personal information is treated confidentially and is safely stored on our computer, with security systems preventing unauthorised access.

 

3. Confidentiality

We will endeavour to treat all your personal information as private and confidential. Other than under the terms of this privacy statement we will not disclose any of your information to anyone. We would like to bring your attention to our obligations to disclose information in the following exceptional cases permitted by law. These are:

 

  • Where we are legally forced to
  • Where there is a duty to the public to disclose information
  • Where you have given permission to disclose information
  • Where we have to protect our interest

 

In the event that you have to make a claim then we will need to disclose information with any other parties involved in that particular claim. For example these parties may include the third party involved with the claim, the third party’s insurer or the third party’s solicitor. As highlighted in our Terms of Business, your policy details will be added to the Motor Insurance Database (MID).

 

The MID is run by the Motor Insurers Information Centre (MIIC). MID data may be used by the DVLA and DVLNI for the purpose of Electronic Vehicle Licensing and by the police for the purposes of establishing whether a driver’s use of the vehicle is likely to be covered by a motor insurance policy and/or for preventing and detecting crime. If you are involved in an accident, the MID maybe used by Insurers, MIIC and the Motor Insurer’s Bureau to identify relevant policy information. People pursuing a claim in respect of a road traffic accident may also obtain relevant information held on the MID. For more information visit www.mib.org.uk. GoSkippy Insurance will also pass information to the Claims and Underwriting Exchange Register which is run by Insurance Database Services Limited (IDS Ltd), and the Motor Insurance Anti-Fraud and Theft register, run by the Association of British Insurers (ABI). The aim is to help us to check information provided and also prevent fraudulent claims. When dealing with your request for insurance these registers may be searched. When you inform us of an incident, we will pass this information relating to it to the registers.

 

4. Transfer of Data

It may sometimes be necessary to transfer personal information overseas to our Customer Facing Sales teams in South Africa. When this is needed information may be transferred to countries or territories around the world. Any transfers made will be in full compliance with all aspects of the Data Protection Act.

 

This process is required to ensure that our Sales and Service Staff have access to any details of customers wishing to purchase via telephone.

 

Agents in our South Africa Office access data via Remote Desktop Services (Terminal Services). This only allows the agent to view the data on a Server in the UK and not download anything to South Africa. Eldon Insurance Services Limited does not export any data to South Africa. From a security perspective Remote Desktop Services is a very secure service, as there is no physical computer to attack, to gain access to our systems.