Complaints Online Form

Your Details...


GoSkippy is committed to providing great customer service. However, we understand that sometimes things can go wrong. Please allow us the opportunity to correct and learn from then by filling in the form.

  • Title:

  • First Name:

  • Surname:

  • Preferred contact number *:

  • Alternative contact number:

  • First line of address *:

  • Postcode *:

  • Contact email address *:

  • Your Policy Number:

  • Please tell us a time that it's convenient to call *:

We'll call you as soon as we can. Please bear in mind we can only call you between 9am - 5.30pm Monday to Friday

*compulsory fields

what is your complaint about?


Please describe your issue and provide us with information on when this happened and how you have been affected so that we can accurately understand your complaint and investigate how we can put things right for you.


  • Please tell us what has gone wrong *:

  • How do you want us to fix this? *:


Our Promise To You


We will:

  • Acknowledge all complaints promptly
  • Investigate quickly and thoroughly
  • Keep you informed of progress
  • Do everything possible to resolve your complaint
  • Use the information from your complaint to proactively improve our service in the future