Like Skip’, we’re always here to help you. Get in touch and we’ll do our best to help with your query.

Contact Us

Useful Telephone Numbers and Opening Times

Car Insurance
  • Sales | 0344 840 6300
  • Customer Service | 0344 840 6302
  • Renewals | 0344 840 6301
  • Make a Claim | 0344 840 9503
Car Insurance Opening Times

Monday | 8am – 8pm
Tuesday | 9am – 8pm
Wednesday | 9am – 8pm
Thursday | 9am – 8pm
Friday | 9am – 7pm
Saturday | 9am – 6pm
Sunday | closed

Car Insurance Renewals Opening Times

Monday | 8am – 8pm
Tuesday | 9am – 8pm
Wednesday | 9am – 8pm
Thursday | 9am – 8pm
Friday | 9am – 7pm
Saturday | 9am – 6pm
Sunday | 9am – 3pm

Home Insurance
  • Sales | 0344 776 5306
  • Customer Service | 0344 776 5311
  • Renewals | 0344 776 5306
Home Insurance Opening Times

Monday | 9am – 6.30pm
Tuesday | 9am – 6.30pm
Wednesday | 9am – 6.30pm
Thursday | 9am – 6.30pm
Friday | 9am – 6.30pm
Saturday | closed
Sunday | closed

Home Insurance Renewals Opening Times

Monday | 9am – 6.30pm
Tuesday | 9am – 6.30pm
Wednesday | 9am – 6.30pm
Thursday | 9am – 6.30pm
Friday | 9am – 6.30pm
Saturday | closed
Sunday | closed

Van Insurance
  • Sales | 0344 776 5309
  • Customer Service | 0344 776 5308
  • Renewals | 0344 776 5314
  • Make a Claim | 0344 840 9504
Van Insurance Opening Times

Monday | 8am – 8pm
Tuesday | 9am – 8pm
Wednesday | 9am – 8pm
Thursday | 9am – 8pm
Friday | 9am – 7pm
Saturday | 9am – 6pm
Sunday | closed

Van Insurance Renewals Opening Times

Monday | 8am – 8pm
Tuesday | 9am – 8pm
Wednesday | 9am – 8pm
Thursday | 9am – 8pm
Friday | 9am – 7pm
Saturday | 9am – 6pm
Sunday | 9am – 3pm

Bike Insurance
  • Sales | 0344 776 5748
  • Customer Service | 0344 776 5308
  • Renewals | 0344 776 5315
  • Make a Claim | 0344 840 9505
Bike Insurance Opening Times

Monday | 8am – 8pm
Tuesday | 9am – 8pm
Wednesday | 9am – 8pm
Thursday | 9am – 8pm
Friday | 9am – 7pm
Saturday | 9am – 6pm
Sunday | closed

Bike Insurance Renewals Opening Times

Monday | 8am – 8pm
Tuesday | 9am – 8pm
Wednesday | 9am – 8pm
Thursday | 9am – 8pm
Friday | 9am – 7pm
Saturday | 9am – 6pm
Sunday | 9am – 3pm

Breakdown
  • If your breakdown cover is with the RAC,
    please call | 0330 159 0452
  • If your breakdown cover is with GoSkippy Rescue,
    please call | 0844 324 5680
Complaints

What to do if you have a complaint

If you wish to make a complaint, please contact us:

In writing – Quality Manager, Lysander House, Catbrain Lane, Cribbs Causeway, Bristol BS10 7TQ
Via telephone | 0344 776 5725
Via email – [email protected] or fill in our online complaints form.

 

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

Our Mailing Address

If you would prefer to write to us or to send us any documents this is our address:

GoSkippy Insurance
Lysander House
Catbrain Lane
Cribbs Causeway
Bristol BS10 7TQ

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Customer Service lines are open

Car Insurance

Monday | 8am – 8pm
Tuesday | 9am – 8pm
Wednesday | 9am – 8pm
Thursday | 9am – 8pm
Friday | 9am – 7pm
Saturday | 9am – 6pm
Sunday | 9am – 6pm

Van Insurance

Monday | 8am – 8pm
Tuesday | 9am – 8pm
Wednesday | 9am – 8pm
Thursday | 9am – 8pm
Friday | 9am – 7pm
Saturday | 9am – 6pm
Sunday | Closed

Bike Insurance

Monday | 8am – 8pm
Tuesday | 9am – 8pm
Wednesday | 9am – 8pm
Thursday | 9am – 8pm
Friday | 9am – 7pm
Saturday | 9am – 6pm
Sunday | Closed

Home Insurance

Monday | 8am – 8pm
Tuesday | 9am – 8pm
Wednesday | 9am – 8pm
Thursday | 9am – 8pm
Friday | 9am – 7pm
Saturday | 9am – 6pm
Sunday | Closed

Live chat is open

Monday | 8am – 8pm
Tuesday | 9am – 8pm
Wednesday | 9am – 8pm
Thursday | 9am – 8pm
Friday | 9am – 7pm
Saturday | 9am – 6pm
Sunday | Closed